Management of
all tenants
and properties

Comprehensive evaluations
with Power BI

Marketing & Sales
for commercial
­ premises

What does 365.retail offer?

The functions at a glance

Manage your Shopping Center

Complete Property Management

Management (center, building component, store, apartment, car park) according to industry standards

Administration of tenancy and rental contracts

contracts incl. history Collection of rental agreement data including document management

Flexible sector segmenation of tenants

Clear retail dashboards

Highly efficient vacancy management

Recording and administration

of turnover, product groups, etc. of the tenants

Connection for frequency counting

(footfall) of the existing infrastructure

Mapping of complex corporate structures

several centers in different countries under one owner

Mobile app

Windows, Apple, Android

External turnover portal

portal for entering the daily turnover data of the tenants per centre in the respective local currency


multiple currencies can be displayed

Task and activity management

(notes, tasks, telephone activities, appointment activities, etc.)

Optimize your customer management, industry mix and vacancy optimization

Search agent / search profiles for contacts

Continuous marketing and sales process for commercial premises

premises (optimized, personalized customer management (contact data, customer history, offers, etc. at a glance)

Clear leasing dashboards

LinkedIn Connection to contact potential tenants or brands

Extensive evaluation options and comparisons with previous years using Microsoft Power BI

Task and activity management (notes, tasks, telephone activities, appointment activities, etc.)

Communicate faster and easier

First contact and lead management

with web forms, sales opportunities, etc.


Loyalty or VIP customer administration and management

Birthday reminders for VIP customers / loyalty

Clear marketing dashboards

Professional email marketing

for personalized infomails, seasonal greetings, birthday wishes,
newsletters, etc. incl. tracking

High-Volume Email Senders

more than 1 million mails/day

Intelligent telephone connection (CTI)

with contact information, contact history, offers, etc.
in the pop-up window for incoming and outgoing calls...

Mobile App (für Windows, Apple, Android)

Task and activity management

notes, tasks, telephone activities, appointment activities, etc.

Market insights using artificial intelligence (AI)

Increased customer satisfaction

Case Management (Facility)

360 degree view over the cases of tenants/stores

Customizable service processes

Clear service dashboards

Control of building technology

Control of external service providers

Mobile App

for Windows, Apple, Android

Task and activity management

(notes, tasks, telephone activities, appointment activities, etc.)

Improve collaboration in the center

User and role administration

which employee has access to which information?

Task and activity management

notes, tasks, telephone activities, appointment activities, etc.

Individual dashboards

configurable dashboards with the sales pipeline, outstanding viewing dates, available properties, prospects, etc.

Efficient document management of important broker documents

Intelligent email connection with tracking

Overview of all business cases running in the center

Comprehensive reporting with Microsoft Power BI

Like2Like Evaluations, etc.

Maintain an overview of all your centers

Comprehensive reporting with Microsoft Power BI

(Like2Like evaluations, etc.)

Comparison of all centers

All centers at a glance

Use the 365.retail
software package for
shopping centers now!

contact us




The All-in-One Software Solution for Shopping Center

We know the requirements of our retail customers - our cloud-based software complements the market leader's CRM, Microsoft Dynamics 365 for Customer Engagement (Dynamics CRM), with all the functions that shopping centers and malls need for their daily work.

With 365.retail, it has never been easier for shopping centers to let their space as profitably as possible and to present themselves to end customers as attractive shopping destinations.

Managing rental contracts, recording tenant turnover, servicing end customers with mailings and carrying out complex analyses - 365.retail makes all this and more possible in one solution. With 365.retail, decentralized systems for marketing, maintenance and tenant management are a thing of the past.

A balanced industry mix paired with optimized vacancy management will increase the efficiency of the center.

Find out more
  • The complete solution for shopping centers and malls.
  • Process all business areas with just one software.
  • 100% compatible with Office 365.
  • Based on Microsoft Dynamics 365
  • Full Outlook integration.
  • Immediately usable as a cloud solution.
  • GDPR-compliant.

Connection easy possible


What's new?

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